Job Descriptions

Direct Care and Case Manager positions

Direct Care Staff

Qualifications

  • High school diploma or GED
  • 21 years of age or older
  • 6 months (a year or more preferred) of experience working with troubled youth
  • Valid driver's license
  • Valid insurance for staff transporting clients
  • Background check
  • Drug test

Duties

  • Serve as a positive role model to youth.
  • Maintain work environments free of recognized hazards; provide care, welfare, safety and security.
  • Provide transportation to the residents for appointments as needed.
  • Serve meals to each resident according to the menu.
  • Provide help with homework, routine hair/skin care, laundering, cooking, housekeeping, and shopping.
  • Help develop skills and personal goals.
  • Distribute medicine to clients as needed, documenting in the medicine log.

Case Manager

Qualifications

  • Bachelor's or Graduate degree
  • 21 years of age or older
  • One year or more working with troubled youth
  • Valid driver's license
  • Background check
  • Drug test

Duties

  • Participate in youth intake and assessment interviews.
  • Maintain youth files and develop goal-oriented service plans.
  • Maintain confidentiality for all youth and program operations.
  • Provide and maintain appropriate documentation.
  • Establish helping relationships with youths and families/guardians.
  • Provide advocacy as specified by Promise RTC and contract guidelines.
  • Facilitate and participate in individual and group counseling.
  • Assist in planning and executing group, program, and recreational activities.
  • Prepare and submit documentation, assessments and reports within required timelines.
  • Provide crisis intervention for youth and families.
  • Attend and participate in training and workshops.
  • Maintain professional and ethical standards.
  • Comply with both the agency and program policy and procedure manuals.
  • Comply with all Licensing Standards.

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